Frequently Asked Questions

Do you have a question about the show? You may find your answer here!

How do we get to the Toronto International Boat Show?

See our directions page (under Show Info) for transportation information.

Is there a shuttle bus?

Shuttle buses will operate to and from the Sheraton, Westin and Chelsea.  The buses will run each morning and evening providing a transportation option for exhibitors and attendees around opening and closing hours of the show each day.  Schedule will be posted at each hotel and in the Galleria Lobby, B entrance.

Click here to view the Sheraton & Westin Hotel Shuttle Bus Schedule.

Click here to view the Chelsea Hotel Shuttle Bus Schedule.

Where is Will Call (ticket drop-off and pick-up) located?

The Will Call booth is located in the Show Office - Salon 103, Hall A, off of Galleria Lobby.

Is there a show guide available?

Yes! It will be available at all show entrances and information booths. It is FREE.

Where do I find more information when I get to the show?

There are information kiosks near the main entrances. See the show map in the show guide for locations.

Are there bank machines?

Yes. There are bank machines located throughout the show. See the show map in the show guide for locations.

Do you take credit cards and debit at the show's onsite box office?

Yes. Onsite ticket booths will accept VISA, MasterCard, Amex and debit cards.

Are there additional fees for show features such as The Lake and Seminars?

No. Your admission ticket includes all show attractions including over 250 free seminars.

Is there a coat check?

Yes, there is a coat check located in the west end of Galleria Lobby by Hall A entrance, open all days of the show.  On weekends only, an additional coat check is open at Hall C entrance.. See the show map in the show guide for locations.  Cost per coat is $3.00.

Are there childcare services?

No, we do not have supervised childcare services at the show. Note: there is FREE admission to the show for kids 16 years of age and under, when accompanied by an adult.

Is there food and beverage service?

Yes, snack bars are located on the perimeter of each building. In addition, look for the return of the Food Truck Court adjacent to Mariners Marketplace in the Industry Building - a great place to meet up with friends and enjoy great food with plenty of seating! There are also specialty food concessions throughout the show. See the show map in the show guide for locations and seating areas.

Can I fill my water bottle up at the Boat Show?

Head to the Food Truck Court adjacent to the Mariners Marketplace to find the complimentary water fill station.

How do you determine what food to sell at Enercare Centre during the show?

Spectra by Comcast Spectacor, the exclusive caterer for the Enercare Centre, decides what food will be offered during the boat show, as well as staffing and hours of food services.

Are all boats on display available to be boarded?

Due to the retail environment of the show, some boats on display may not be open for public boarding. It is each dealer’s discretion to determine their viewing process. As the objective of exhibiting is to sell and promote their brands, it is important to have systems in place that protect the condition of the boats for the buyers. We appreciate everyone’s understand of this.

Who selects which boats will be displayed at the Toronto Boat Show?

Each exhibitor who reserves space at the boat show decides which boats they want to bring to the show to display.

Why are not ALL boats displayed at the show posted on Boat Finder for those who want to “pre-shop” the show?

All exhibitors are invited to forward information and photos on the boats they will be displaying at the show. Unfortunately, not all do so. Everything we receive is posted on Boat Finder.

Where is the lost and found?

The lost and found is located in the show office - Salon 103, Hall A, off the Galleria Lobby.

Is the show wheelchair accessible? Are wheelchairs available?

Wheelchair accessibility varies depending on the location within the show. The facility is wheelchair accessible, however, some exhibitor platforms used to board boats have limited access. A limited number of wheelchairs and electric scooters are available at the Exhibitor Support Centre located in Galleria Lobby outside of Hall D. Wheelchair rental charges are $5/hour with a maximum of $40/day. Electric scooters are $10/hour with a maximum of $70/day. Walkers are available at $10.00 flat rate/per day and Canes & Crutches are $5.00 flat rate/per day. If you know you will be requiring an electric scooter when you visit the show, we recommend you call in advance to reserve (call the Exhibitor Support Centre at (416) 410-6612). A valid driver's licence or pictured Ontario ID and credit card must be presented upon pick-up. *Prices subject to change.

Are strollers available to loan at the show?

Yes, strollers & wagons are available at the Exhibitor Support Centre located in the Galleria Lobby outside of Hall B. Rental charges are $10/day per stroller/wagon. If you know you will be requiring a stroller or wagon when you visit the show, we recommend you call in advance to reserve (call the Exhibitor Support Centre at (416) 410-6612). A valid driver's licence and credit card must be presented upon pick-up. 
*Prices subject to change

Is there a discount for persons with disabilities?

Yes, the discounted price for persons with disabilities is $7.50.

Are dogs allowed?

Dogs are not allowed in the building for public safety reasons. (Seeing eye or helper dogs are welcome.)

At a previous Toronto Boat Show I took the test for my Pleasure Craft Operator Card (PCOC), but I have since lost my card. Can you help me?

We will do our best to assist you in locating the exhibitor who provided your PCOC so that you might get a replacement card. Contact Tracy Williams at (905) 951-4050 or twilliams@canadianboatshows.com.

Is there a private area for breast feeding?

Yes we have a private area for breastfeeding at the show. Please come to the show office (it's located in Salon 103, close to the Hall A entrance, near the Galleria Lobby). If you're inside the show, then Salon 103 can also be accessed across from the Four Winns exhibit space. One of the show office staff can take care of bringing you to the area.

Just Getting Started into Boating?

Visit www.DiscoverBoating.ca for all of your boating questions.

Toronto Boat Show